Privacy Policy
At Solar Panel Roof Integration (‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. This document details our approach to handling personal data in a manner that is consistent with various privacy regulations, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
Scope of Privacy Policy
This privacy policy applies to all interactions with our website located at https://solar-panel-roof-integration.trustedstandard.com, as well as our applications, services, and products. Please note that this policy does not extend to third-party platforms, applications, products, or services that can be accessed through our platform, each of which is governed by its own privacy policies.
Processing Activities
Our interactions with you include:
- Using our applications and services as an authorized user.
- Visiting our websites that link to this Privacy Statement.
- Receiving communications from us, such as newsletters, emails, calls, or texts/SMS.
Personal Data Collection
We collect various types of personal data during your interactions with us, including but not limited to:
- Account information for user authentication and service provisioning.
- Payment information to process transactions securely.
- Financial information related to billing and account management.
- Purchase information to fulfill orders and provide requested services.
- Mobile device identifiers for device management and personalization.
- Location data, where necessary and with consent, to enhance service delivery.
- Feedback you provide to us, which helps us improve our offerings.
- Social media information, if you choose to connect with us on social platforms.
- Product information that relates to the services or products you use or inquire about.
This data is collected through various means, including user input during registration or transactions, interactions with our applications and services, and automated technologies such as cookies and tracking tools. We may also receive personal data from third parties, subject to their respective privacy policies.
Cookies
Our website uses cookies to improve your experience, remember your preferences, and analyze site usage for continuous improvement. Cookies are small text files stored on your device, categorized as Strictly Necessary, Preference, or Analytics. You can manage these cookies through our dedicated Cookie Manager tool.
Retention and Deletion of Data
We retain personal data for the duration required by law and for the purpose for which it was collected. Once the purpose has been fulfilled and the retention period has expired, we take steps to delete or anonymize the data in our possession.
Security Measures
We implement organizational safeguards and security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. This includes the use of encrypted communication channels and engaging with third parties that provide secure processing of your data.
Children’s Privacy
Our services are not intentionally designed for, or targeted at, children under 18 years of age. We do not knowingly collect personal data from children in this age group.
Your Rights
Depending on where you reside, you may have rights related to your personal data, including the right to access, rectify, erase, restrict processing, transfer your data, object to processing, and non-discrimination. You also have the right to file appeals or complaints with a supervisory authority and withdraw consent at any time. To exercise these rights, please reach out to our privacy team.
Changes to Privacy Policy
We reserve the right to amend this privacy policy at any time. Any changes will be posted on our website for your awareness.
Contact Information
For any inquiries, unsubscribe requests, or data-related questions, please contact our privacy team via email at [email protected] or through written correspondence to the address provided on our website. Your privacy is a priority for us, and we are committed to addressing your concerns promptly and effectively.